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Order Status

Description

The order statuses are returned by CityPay callback for identifying the current state of order in question.
Status
Description
In-progress
The buyer has opened the payment page and has selected cryptocurrency.
Paid/Unconfirmed
The buyer has fully paid the order amount, but six confirmations are not received yet.
Confirmed
The buyer has fully paid the order amount and 5+ confirmations are received.
Underpaid
The buyer hasn't fully paid the order amount.
Overpaid
The buyer has paid more than the order amount.
Expired
The buyer did not pay any amount and the order time has expired.
Canceled
The buyer has canceled the order by clicking on the cancel button.
Statuses are received by payment callback. You can use them to determine whether a payment was received or not and what are its conditions.
When the order is created you will receive a call from our callback service. the newly created orders have In-progress status. In-progress status remains unchanged until the order expires, or is paid/overpaid or is canceled.
If your customer makes a payment you will receive a new call from our callback, with the indication of the corresponding status. If the status remains In-progress, that means that customer hasn't yet paid the full amount.
You can determine order expiration or underpayment by calculating the expiration time using the call to the creation time.
Last modified 1yr ago
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